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Book Your Stay
Frequently Asked Questions
Location & Access & Eligibility
Booking & Payment & Confirmation
Stay Duration & Check-in & Extensions
Luggage & Accessibility & Special Needs
Children & Families & Pets
Lost & Found
Security & Verification
1. I have lost something at the hotel. What should I do?
Please contact the Information Counter at Changi Airport. All lost items are handled by the airport’s Information Counter.
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